Refunds + Returns

Can I cancel my order?

Generally requesting a cancellation within 24 hours of the order being placed is not a problem. To cancel an order simply contact us and provide your name, order # and reason for the cancellation. We will refund your credit card when the order is cancelled.

I have entered an incorrect address, how do I correct it?

If you have misspelled or auto filled your address incorrectly, simply contact us and give us the correct information. Be sure to provide your name and your order #. We can correct your address if the order has not shipped.

I received a damaged/wrong item – what now?  

From time to time, mistakes happen. We are a team of humans and we are the first to admit we are not perfect.  If you believe there was a serious mistake with your order, we are happy to review it. If we deem the mistake was our fault, we will replace the damaged item at no cost to you. Contact our customer service team and provide your name, your order #, a description of the damage, and a picture of the damaged product.

For more information about refunds, view complete Refund Policy.